Terms of service

🚫 No Returns or Exchanges

Due to the limited nature of our drops, all purchases from Lubov are FINAL SALE.

We do not offer:

• returns

• refunds

• exchanges

• changes for sizing or preference

• cancellations once the order is placed

Each piece is produced in small batches and cannot be replaced once sold out.

⸻

🖤 Quality Concerns

If your order arrives with a quality issue, defect, or incorrect item, please contact us within 48 hours of delivery.

Email: support@shoplubov.com

Please include:

• your order number

• clear photos of the issue

• photos of tags/packaging

• a short description of the problem

We’ll take care of you.