Privacy policy
📦 LUBOV™ — SHIPPING POLICY
Effective December 2025
Proudly shipping from Toronto, Canada 🇨🇦
✈️ Shipping Rates & Delivery Times
Lubov ships worldwide using trusted carriers including Canada Post, UPS, DHL, and FedEx. Delivery estimates begin once your order has shipped.
🚫 No Returns or Exchanges
Due to the limited nature of our drops, all purchases from Lubov are FINAL SALE.
We do not offer:
• returns
• refunds
• exchanges
• changes for sizing or preference
• cancellations once the order is placed
Each piece is produced in small batches and cannot be replaced once sold out.
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🖤 Quality Concerns
If your order arrives with a quality issue, defect, or incorrect item, please contact us within 48 hours of delivery.
Please include:
• your order number
• clear photos of the issue
• photos of tags/packaging
• a short description of the problem
We’ll take care of you.
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📑 Customs & Duties (International Orders)
International shipments may be subject to customs fees, import duties, or taxes.
These charges are determined by your country’s customs authority and are not controlled or collected by Lubov.
Customers are responsible for paying any required import fees.
If a parcel is refused or returned due to unpaid customs, courier and handling fees will be deducted from any refund.
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✉️ Customer Support
For shipping questions or order assistance: